01
Program & Portfolio Operations
Create the structure needed to manage complex initiatives without burying teams in process.
- Operating models
- Intake and prioritization
- Roadmaps and dependencies
- Delivery health and risk visibility

Dondero Consulting
I help growing technology organizations fix the systems behind the work: how teams plan, prioritize, deliver, and give leadership visibility into what is actually happening.

For growing technology organizations
Program Operations • Product Operations • Enterprise Tooling • AI Adoption
The friction
As organizations grow, the systems that once worked often begin working against them. Priorities become difficult to compare. Jira fills with years of accumulated workflows and exceptions. Leadership asks for answers that require hours of manual reporting.
That is usually not a people problem.
It is an operating-system problem.
What I do
The goal is not more process. It is the right amount of structure, better information, and fewer obstacles between your teams and the work that matters.
01
Create the structure needed to manage complex initiatives without burying teams in process.
02
Turn Jira from a collection of tickets into a useful operating platform.
03
Build scalable systems around how Product and Engineering plan, prioritize, and deliver work.
04
Move AI from experimentation into practical, responsible use across the organization.
How we work
I do not arrive with a generic transformation framework and try to force your organization into it. I start by understanding how your teams actually work, including the workarounds, spreadsheets, Slack conversations, Jira quirks, and unofficial processes that rarely appear in a process diagram.
If it only looks good on a slide, it is not finished.
The difference
My background is in technical program leadership, but much of my work has looked more like product management for the organization itself. I have designed enterprise workflows, led Jira and Atlassian platform strategy, built delivery and portfolio metrics, and served as product owner for internal tools that turn operational data into usable leadership insights.
That means I understand both the strategic question and the operational details required to make the answer work in practice.
Those are solvable problems.
You might be here because...
01We have all the information, but we cannot see what is happening.
02Every team does this differently.
03Jira has become impossible to manage.
04Leadership wants better forecasting, but we do not trust the data.
05We know AI could help us, but we do not know where to start.
06We have grown quickly and our processes have not grown with us.
Start with a conversation
If your organization is scaling, redesigning how work gets done, cleaning up its operational systems, or figuring out how AI fits into the way your teams work, I would be happy to talk.
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